FULFILLMENT INFORMATION
In-Stock Items
If the item is listed as available in-store, we will dispatch it within one week from your order date. During this period, we prepare the certificate and thoroughly inspect the item for any flaws, ensuring it meets our high standards before shipping.
Out-of-Stock Items
For items not available in-store and requiring special orders, please allow a fulfillment period of two weeks. This time frame ensures that your item arrives and undergoes thorough inspection and certification preparation, guaranteeing your satisfaction with a meticulously crafted piece.
Superior Selection
Our jewellery pieces are meticulously chosen for their exceptional quality. Each item is evaluated based on multiple factors, including material integrity, craftsmanship, and aesthetic appeal.
Comprehensive Certification
We provide a thorough certification from recognized gemological institutes for each piece, ensuring its authenticity and value.
Attention to Detail
From diamonds and gemstones to the finest metals, every component is carefully inspected and crafted to meet the highest standards, guaranteeing a beautiful and lasting piece for your collection.
Expert Artisans Our jewellery is created by skilled artisans with decades of experience. Each piece is meticulously crafted to perfection, combining traditional techniques with modern innovation to ensure the highest standards of quality and durability.
Design Process From initial sketches to final polishing, our design process involves multiple stages of careful planning and execution. We focus on creating unique, timeless designs that reflect both elegance and contemporary style.
Quality Assurance Every piece undergoes rigorous quality checks to ensure it meets our stringent standards. We stand by the craftsmanship of our jewellery and offer a satisfaction guarantee with each purchase.
Customer Support Our dedicated customer support team is here to assist you with any inquiries or concerns. We offer personalized assistance to help you find the perfect piece or address any issues with your purchase.
Warranty We provide a comprehensive warranty on all our jewellery, covering manufacturing defects to ensure your jewellery remains in pristine condition.
Ethical Practices We are committed to ethical sourcing and sustainable practices. Our diamonds and materials are responsibly sourced, ensuring that your jewellery is both beautiful and ethically made.
Included with This Purchase
Jewellery Box
Each piece comes elegantly packaged in a high-quality jewellery box, perfect for storage or gifting.
Appraisal Document
For all jewellery pieces, we include a detailed appraisal document. This certificate provides information about the quality and value of the item, ensuring your confidence in its authenticity and worth.
